
The All Team
Summit
Three days of connection, collaboration, and community in the heart of Chicago.
An annual in-person gathering for the SGS team — strategic discussions, collaboration, and time together in downtown Chicago.
01
A Welcome
One team. One city. Three days together.
Our remote team gathers in person to strengthen relationships, share ideas, celebrate wins, and invest in the future of Solutions Group Services. The summit is a moment to step away from the screen and into the same room — for leadership updates, collaboration, culture, and the conversations that matter most.
Team Building
Collaboration
Leadership
Relationships
Culture
Community
Dates
Sept 10 — 12
2026
Venue
LondonHouse
Chicago
City
Chicago
Illinois
Travel
Details
Available
Schedule
Live
View the full itinerary
02 — Travel Hub
Your Journey to Chicago
Arrival
Thursday
September 10
- Fly into O'Hare (ORD) or Midway (MDW)
- Plan to arrive by approximately 3:00 PM
- Allow roughly one hour for transit to the hotel
- Hotel check-in begins at 4:00 PM
Departure
Saturday
September 12
- Schedule departing flights after 12:00 PM
- Allow time for airport transit and security
- Late checkout subject to availability
What's covered
Solutions Group Services covers the essentials of your trip.
Included
Thursday Night
Hotel accommodations at LondonHouse Chicago.
Included
Friday Night
Hotel accommodations at LondonHouse Chicago.
Included
Round-Trip Airfare
One round-trip coach ticket to ORD or MDW.
Important
Flights exceeding $400 require approval prior to booking.
If your search comes back above the threshold, reach out to Loida before booking and she'll help you find an alternative.
Ground Transportation
An Uber code from Loida covers your rides to and from the airport.
Loida will share a promotional code ahead of the summit — use it for both arrival and departure rides between ORD/MDW and LondonHouse Chicago.
Loida will coordinate travel. If you are arriving within 30 minutes of another team member, she will arrange a carpool. She will connect you via email no later than September 3 (one week prior) with carpool coordination and the Uber promotional code.
If you prefer to park at the airport, you may submit your parking receipt for reimbursement.
Action Required
Extended stay — deadline July 30
If you plan to arrive early or stay beyond Friday night, please notify Loida Howell by close of business Thursday, July 30. This allows her to include your request in the room list submitted to the venue. After that date, extended night arrangements cannot be guaranteed.
Per Diems — Travel Days
Traveling outside the group travel days? A per diem applies.
- — Thursday travel day: up to $80 total for breakfast & lunch
- — Saturday travel day: up to $120 total for breakfast, lunch & dinner
Receipts should be submitted for reimbursement.
Extended Stays & Incidentals
Staying extra nights? Let Loida know by COB July 30.
SGS covers your hotel room and taxes for Thursday and Friday nights. Incidentals are your responsibility — you will need to present a credit card upon check-in.
Search & Book Flights
Compare fares before booking. Round-trip coach to ORD or MDW under $400 is covered.
Extended Stay
Make a weekend of it.
Employees are welcome to arrive early or stay later to explore Chicago. A discounted nightly rate is available, subject to availability.
Please note: any additional nights, meals, transportation, or activities outside the summit dates are at your personal expense.
Discounted Rate
$289
per night
Subject to availability. Mention the SGS Summit room block when booking.
Travel essentials
Airports
ORD (O'Hare) — 17 mi northwest. MDW (Midway) — 10 mi southwest.
Transportation
Loida will provide an Uber code for rides to and from the airport. CTA Blue / Orange Lines also connect downtown.
Maps
LondonHouse sits at Michigan & Wacker — walkable to most downtown landmarks.
Weather
Early September: highs near 75°F, evenings in the low 60s. Bring a light layer.
Emergency
Dial 911. Northwestern Memorial Hospital is 0.6 mi from the hotel.
Coordinator
Loida Howell — your point of contact before, during, and after.
03 — The Hotel
LondonHouse Chicago
LondonHouse Chicago combines historic architecture with modern luxury in the heart of downtown Chicago, offering easy access to some of the city's most iconic attractions, dining experiences, and riverfront views. Crowned by its iconic cupola, the hotel has been welcoming guests in the London Guarantee Building for over a century.


Hotel Highlights
Stay in style
- Iconic rooftop lounge with 360° skyline views
- Historic architecture with original 1920s details
- On-site dining and craft cocktail program
- Direct access to the Chicago Riverwalk
- Walking distance to Millennium Park & Magnificent Mile
Find your way
85 E Wacker Drive, Chicago
04 — The Itinerary
Your schedule at a glance.
4:00 PM
Hotel Check-In
Check-in at LondonHouse begins. Complimentary early check-in granted as available. If your room isn't ready, store your luggage with Valet and enjoy some time in the city.
4:45 PM
Meet in the Lobby
Gather in the LondonHouse hotel lobby to depart together.
5:00 PM
Depart for Guaranteed Rate Field
Group departs LondonHouse for the ballpark.
6:40 PM
Baseball Game
Chicago White Sox vs. Pittsburgh Pirates. Private suite — food & beverages provided.
After the Game
Return to LondonHouse
Group returns to the hotel together.
Evening
On Your Own
Free time to explore the city at your leisure.
8:30 AM
Breakfast
LondonHouse Hotel — Ambia Room.
9:00 AM
Sessions Begin
LondonHouse Hotel — Etoile Room.
12:00 PM
Lunch
LondonHouse Hotel — Ambia Room.
12:45 PM
State of SGS
LondonHouse Hotel — Etoile Room. Annual stats, vision, and the year ahead. Presented by Asbel, Brian & Gwen.
1:15 PM
Team Collaboration
Interactive session facilitated by Loida Howell. Come prepared to share one thing you feel we are doing well as a team/organization, and one thing you feel we can do better. Theme: Celebrate What We Want to Continue & Broken Windows.
2:45 PM
Break
3:00 PM
Session
4:15 PM
Wrap-Up
4:30 PM
Meetings Adjourned
Free time until the evening social.
6:00 PM
Evening Social
LondonHouse Rooftop. Drinks & heavy hors d'oeuvres.
8:00 PM
Evening Social Ends
Evening on your own.
Departures
Departures
Please check out of LondonHouse by 11:00 AM. Safe travels!
05 — The Experience
Together — and on your own.

Together as a team
Hosted by SGS
These are the group experiences Solutions Group Services is hosting and covering for everyone. All hosted experiences are included — no action needed on your part.
Included
White Sox Game
Thursday evening · Chicago White Sox vs. Pittsburgh Pirates at Guaranteed Rate Field. Private suite — food and beverages provided. Group departs LondonHouse at 5:00 PM.
Included
Leadership & Team Sessions
Friday · Full-day sessions including State of SGS (presented by Asbel, Brian & Gwen), cross-functional workshops, and strategic conversations. Breakfast and lunch provided.
Included
Team Collaboration Session
Friday afternoon · An interactive session facilitated by Loida Howell. Come prepared to share what you feel the team does well — and one thing we can do better.
Included
Rooftop Evening Social
Friday evening · Drinks and heavy hors d'oeuvres on the LondonHouse Rooftop, 6:00–8:00 PM.
Thursday Evening Venue
Guaranteed Rate Field
Home of the Chicago White Sox · 333 W. 35th Street, Chicago, IL 60616. The group departs LondonHouse together at 5:00 PM — no need to arrange your own transportation.
View on Map →Your Chicago guide
Explore on your own
Recommendations from us — places to see, eat, and try while you're in town. These aren't part of the group itinerary, but they're worth the side trip.
Cloud Gate (The Bean)
Millennium Park's mirrored centerpiece. ~5 min walk.
The Art Institute of Chicago
One of the great museums of the world. ~8 min walk.
Willis Tower Skydeck
Step onto The Ledge, 1,353 ft above the city.
360 CHICAGO Observation Deck
Tilt forward at 1,000 ft on the Magnificent Mile.
Navy Pier
Lakefront views, the Centennial Wheel, and summer fireworks.
Chicago Riverwalk
Right outside the hotel — best at golden hour.
Chicago Architecture River Cruise
The most loved tour in the city — book ahead.
Lou Malnati's Pizzeria
The buttercrust classic. Locations all over downtown.
Giordano's
Famous stuffed deep-dish — a meal in itself.
Pequod's Pizza
Pan-style with a caramelized cheese crust. Locals' favorite.
Portillo's
The Chicago dog and the Italian beef in one stop.
The Wieners Circle
Char-dogs and Chicago character, late into the night.
Al's Italian Beef
The original Italian beef sandwich since 1938.
Garrett Popcorn Shops
Home of the legendary Garrett Mix. Try the State & Randolph shop.
Nuts on Clark
A homegrown alternative — sweet and savory by the bag.
LH Rooftop
On-site · Cocktails with the skyline at eye level.
Cindy's Rooftop
~2 min walk · Iconic rooftop at the Chicago Athletic Association.
Beatrix River North
~5 min walk · All-day cafe with a seasonal menu.
RPM Steak
~10 min walk · Modern steakhouse in River North.
Avec River North
~12 min walk · Mediterranean small plates worth the buzz.
06 — Dress & Media
Looking the part.
Professional photography and videography will take place throughout the summit. Content captured during the event may be used for:
- Company marketing
- Recruiting initiatives
- Internal communications
- Social media
- Future event promotion
Professional Photography
Our on-site photographer will be capturing the following throughout Friday’s sessions:
- Individual headshots — available on a drop-in basis throughout the day. No sign-up needed.
- Full team photo — the whole company together.
- Department group photos — smaller group shots by team.
Come camera-ready. These are professional-quality images you’ll be able to use beyond the summit.
Visual Guide
Three looks for three moments

Friday Sessions
Business Casual
Friday Sessions — Business casual. Think polished but comfortable.

Thursday Ballpark
Smart Casual
Thursday Evening — Smart casual. Tennis shoes are welcome — keep it classy.

Friday Rooftop Social
Smart Casual, Evening
Friday Evening — Smart casual. The rooftop calls for something a little elevated.
Thursday Evening — Baseball Game
Smart casual. Tennis shoes are fine — just keep it classy.
Friday — Sessions & Evening Social
Business casual for daytime sessions; smart casual for the rooftop social in the evening.
Recommended
- — Business casual
- — Professional appearance
- — Solid colors preferred
- — Minimal patterns
- — Camera-friendly clothing
Please Avoid
- — Large logos
- — Visible branding
- — Shirts with slogans or text
- — Busy patterns
- — Neon colors
- — Distracting graphics
Thursday Evening — White Sox Game: Smart casual. Tennis shoes are fine — just keep it classy.
Friday — Sessions & Rooftop Social: Business casual for daytime sessions; smart casual for the evening rooftop social.
All Events: Avoid large logos, busy patterns, neon colors, and distracting graphics — photography is happening throughout the summit.
Navy
Reads clean and professional on camera. A reliable anchor color.
Black
Sharp and timeless. Avoid head-to-toe black if possible.
Gray
Versatile and neutral. Works in any light.
Cream / White
Bright and fresh. Avoid pure white if possible — it can overexpose.
Taupe
Soft and warm. Great for layering.
Jewel Tones
Emerald, sapphire, burgundy and plum photograph beautifully and stand out in group shots.
07 — The People
Meet the team.
The team joining us in Chicago. Tap any name to read their bio.
Executive Leadership
Setting direction

Brian Choate
Co-Founder & Managing Partner
Brian is the driving force behind Solutions Group Services. With 25 years of experience in finance, technology, and healthcare revenue cycles, he co-founded SGS to help healthcare organizations uncover hidden revenue and optimize their financial processes. His blend of hands-on experience, industry knowledge, and forward-thinking solutions makes him a trusted advisor to clients nationwide.

Asbel Montes
Co-Founder & Managing Partner
Asbel is the visionary behind Solutions Group Services, an AI-powered healthcare tech company transforming the revenue cycle. After years leading in the EMS space and watching providers struggle with delays and denials, he set out to build a smarter path forward — leading a team focused on uncovering hidden revenue and removing friction so providers can focus on patient care.

Alex Hembrough, Esq.
General Counsel
A Lafayette native and General Counsel for SGS, Alex is a musical theater enthusiast and singer who loves CrossFit, baking, reading, and pickleball. She's drawn to all things classic — especially olive and sage green, dark chocolate, and lavender matcha lattes — and treasures quiet prayer, rosary walks, and time outdoors with her fiancé.

Gwendolyn McDade, CPA
Controller
Gwen is a CPA and SGS's Controller, but off the clock she's learning to swim, remodeling her home, and working through her reading list. A fan of Italian food and Earth, Wind & Fire, her favorites include royal blue, Buc-ee's dark chocolate covered almonds, and Fredericksburg Peach Texas Tea. She dreams of one day traveling to Australia and New Zealand — and taking up sewing and piano lessons in retirement.

Lavenda Young
VP of Operations, RevClarity
A self-proclaimed open book, Lavenda loves gardening, traveling with her husband, and spending time with her kids. Her favorites include the color green, chips, Red Bull, and the occasional Chick-fil-A fix — and she dreams of one day visiting Scotland. Grounded, energetic, and endlessly dedicated, she's been shaping SGS since 2016.

Corey Chapman
VP of Client Services, nCite
Corey is a proud dad of three — Lilian, Aiden, and Carter — and lives in Lafayette, Louisiana with his wife, Ali. When he isn't leading nCite Advisors, you'll find him outdoors: coaching his kids' sports teams, woodworking, hiking, mountain biking, or traveling with the family.
The SGS Team
Joining us in Chicago

Andrea Breaux
Account Manager
A self-proclaimed open book from Lafayette, Andrea unwinds by her pool, in her vegetable garden, and with her plants. She loves morning workouts, Christian music, and cheering on LSU — favorites include the color green, Cheez-Its, sushi, and boiled crawfish. She's the only sibling in her family with biological children; all her nieces and nephews were lovingly adopted through foster care. A trip across Italy tops her bucket list.

Suzanna Mire
Executive Assistant to Asbel Montes
Suzanna finds joy in neighborhood walks, farmers' markets, and evenings with friends. A puzzle lover, baker, and Saints fan, she's trying her hand at pickleball and photography, listens to Needtobreathe and Garth Brooks, and is always chasing the perfect lasagna. The Grand Canyon and Crete are still on her travel list.

Lane Wascom
Office Coordinator, RevClarity
Lane is wife to her college sweetheart Blake and mom to Madeline, Mason, and Ellie. She's passionate about exercise and an all-natural lifestyle, recently caught the homesteading bug (she's now mom to a flock of chickens!), and spends a lot of time studying her Bible and in prayer.

Shay Alford
RCM Auditor, RevClarity
A Brandon, Mississippi native, Shay finds joy in reading, crocheting, shopping, and traveling with her family. She's a Saints and Mississippi State fan who loves sushi, loaded teas, and Italian food. A self-described beach-vibes person and big animal lover, she's also passionate about mental health awareness.

Shyla Mitchell
Director of Marketing
A Myrtle Beach native and storyteller at heart, Shyla is married to her college sweetheart Kyle and is mom to Ryder and newborn twins Renee and Rowan. She's a worship pastor, magnetic conversationalist, and intuitive cook who thinks recipes are for the faint of heart — she believes a good book should make you cry, art comes from the heart, and a day outside can heal you.

Sarah Baker
Marketing Manager
A Texas native now based in Nashville, Sarah brings more than 10 years of experience turning ideas into clear, compelling campaigns. She's known for her creativity, strategic thinking, and ability to move projects from concept to completion at speed.

Gerica Vestal
Executive Assistant to Brian Choate
Originally from Nashville and recently transplanted to the Charlotte, NC area, Gerica spent five years as a luxury cosmetics makeup artist and six in medspa practice management before landing at SGS. In her free time she's a serious baker, avid book lover, casual needlepoint novice, and annoyingly proud wife and mom of three.

Sherry Berriker
RCM Auditor
Sherry lives in Reading, PA and enjoys traveling, being in the mountains, and jigsaw puzzles. She's spent 18 years in EMS — most recently as Assistant Executive Director of an ambulance organization — and is a Certified Ambulance Coder, Privacy Officer, Compliance Officer, and Finance Officer through NAAC, plus a SHRM-Certified Professional.

Griffin Hebert
Business Development Manager
A Louisiana native and former NFL player, Griffin unwinds with snowboarding, hunting, running, weightlifting, and shows like Yellowstone, Game of Thrones, and Friends. Favorites include Reese's Peanut Butter Cups, a great steak, and cheering on LSU and Louisiana Tech football. Fun fact: he's an only child — and dreams of exploring Europe someday.

Lauren Starling
Junior Consultant
Lauren joined the Acadian family in 2004 as an EMT-Basic and now serves as Billing Compliance Manager for Acadian Ambulance Services. Outside of work she and her husband Mike can be found at a steady rotation of sporting events for their two active boys, ages 13 and 11.

Loida Howell
Event Planner & Coordinator
A lifelong drummer, OSU football fan, and Allen Stone enthusiast, Loida loves gardening, reading, Jeep rides, and time by the fireplace. Her favorites include red, pink, and charcoal gray, chewy candy, Smartpop popcorn, and the occasional mini Coke Zero. A self-described introvert who values quiet moments — the balance that fuels her creativity behind every event.

Ricky Medina
Data Analyst
A Bay Area native and proud dad of two, Ricky keeps a strict gym routine and is into tattoos, video games, and music events — favorites include the color black, sour candy, and a shot of Don Julio Reposado. He cheers for the 49ers, Warriors, and Giants, loves Hawaiian and Thai food, and dreams of skydiving someday (while quietly admitting he's about to outspend last year's shoe budget again).

Wendy Choate
Accounts Receivable Supervisor
After 25 years in respiratory therapy, Wendy now homeschools her two kids and volunteers with her church-based home school group. She has a passion for gardening and flowers, is a self-proclaimed foodie, and — when she isn't in the garden or the office — is most likely riding shotgun with her trusty travel companion, Brian Choate, on one of his many work trips.

Ross Hughes
Software Developer
Ross has been creating software for over 30 years and now calls Colorado home. Outside of work he loves long bike rides, woodworking, and time with his family — plus Mexican food, hole-in-the-wall restaurants, and experimenting with sous vide cooking. His favorite color is pink, and he dreams of one day sailing the Mediterranean.

Wesley Choate
Operations Data Analyst
A proud Texan, Wesley enjoys working out, golfing, cheering on the Texas Rangers, and playing fetch with his dog Dakota. He's a self-proclaimed good cook with a soft spot for country music (especially Forest Frank), PayDay candy bars, pizza, and purple sugar-free Powerade — and dreams of horseback riding through the Montana mountains again someday.

Mandy Kelley
RCM Auditor
A proud mom of three and grandma to a sweet two-year-old grandson, Mandy lives in the Piney Woods of East Texas near Lake Sam Rayburn and Toledo Bend Reservoir. A two-time cancer survivor, she loves antiquing and DIY projects — especially hunting for mid-century lamps from the '60s and '70s — and cheers faithfully for the Dallas Cowboys and Houston Astros. Sage green, charcuterie snacks, and sweet tea, please.

Fredricka Harris
Program Manager, nCite
Faith-driven and family-oriented, Fredricka loves fishing and spending time with her husband of 15 years, four grandchildren, and furbaby Freddy. She's currently finishing her Master's in Health Information Management at Texas State (December 2025) and plans to pursue a Doctorate of Nursing next.

Kimberly Kennedy
Project Manager, RevClarity
Kim loves spending time outdoors — walking and hiking while appreciating God's creations — along with arts, crafts, painting, and baking. Her favorites include the color yellow, chocolate, and a Celsius energy drink, and she never turns down Mexican or Italian food. One day she hopes to travel through Europe and the Holy Land.

Megan Smith
Program Manager, RevClarity
A Louisiana native from New Iberia now living in Thibodaux, Megan is a proud Saints and LSU fan who loves gardening, boating, and fishing. She spends time with her fox red Labrador and her future bonus daughter, has a soft spot for fruit of any kind, dirty Dr. Peppers, and Nerds gummy clusters — and has played pool competitively for over 15 years, even reaching nationals in Las Vegas.

Annette Kondash
RCM Auditor, RevClarity
When she's off the clock, Annette can be found boating on the ICW, fishing with her husband Shawn, or keeping up with their five energetic dogs. Her steady expertise makes her a valued member of the RevClarity team.
08 — Questions
Frequently asked.
Employees may fly into either O'Hare International Airport (ORD) or Midway International Airport (MDW).
SGS covers one round-trip coach airfare and hotel accommodations for Thursday and Friday nights.
Yes. A discounted nightly rate of $289 is available, subject to availability.
Approval is required before booking. Reach out to Loida Howell prior to confirming any ticket above this threshold.
If you are traveling on a day outside the standard group travel days, a per diem applies: up to $80 total for breakfast and lunch on Thursday travel days, and up to $120 total for breakfast, lunch, and dinner on Saturday travel days. Submit receipts for reimbursement.
Yes. Professional photo and video coverage will occur throughout the summit and may be used in marketing, recruiting, and internal communications.
Attire varies by event. For Friday's daytime sessions, business casual is recommended — solid colors, minimal patterns, camera-friendly. For Thursday evening at the ballpark and Friday's rooftop social, smart casual works well. Tennis shoes are fine for the game — just keep it classy. Avoid large logos, busy patterns, or neon colors for all events, as photography will take place throughout.
